Shipping policy

Shipping Policy
Last Updated: 14-12-2024

Thank you for shopping with us! We are committed to ensuring that your products are delivered to you efficiently and securely. Please review our shipping policy for a seamless shopping experience.

Shipping Locations

We currently ship to addresses within India only.
International shipping is not available at this time.

Processing Time

Orders are typically processed within 1-3 business days after the payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Standard delivery times vary based on the destination:
- Metro Cities: 5-7 business days
- Non-Metro Cities and Rural Areas: 7-15 business days

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.
Free shipping may be available for orders above a certain value, as per ongoing promotions.

Order Tracking

Once your order is shipped, you will receive an email or SMS with the tracking details.
Use the tracking number to monitor the status of your shipment on the courier’s website.

Delivery Terms

Accurate Address:
- Ensure that you provide a complete and accurate shipping address to avoid delays or failed deliveries.
Missed Deliveries:
- If a delivery attempt is missed, the courier service will contact you for rescheduling or provide instructions for pickup.
Delayed Deliveries:
- While we strive to ensure timely delivery, delays due to unforeseen circumstances such as weather, strikes, or natural disasters are beyond our control.

Damaged or Lost Packages

If you receive a damaged package, please notify us immediately at prakratikaura@gmail.com with photos of the packaging and product.
In case of a lost shipment, contact us, and we will coordinate with the courier service to resolve the issue.

Contact Us

For any shipping-related inquiries, please contact us at:
Email: prakratikaura@gmail.com
Phone: 9355350997
Address: Sunshine County, Kundli, Haryana 131028